Air-Purifier Error Code List


  1. Please unplug the AC code and perform following step.
    • - Please check the filter dirt.
    • - Please check if there are nothing covering the front/back side of the product.
  2. After more than one minute past, please plug the AC code again and start operation.If the error still occurs, please contact customer service and tell the error number and the phenomenon.
Phone number URL
Indonesia 0800-1-225588 https://www.id.sharp/contact_us
Malaysia 1800-888-678 https://my.sharp/contact_us
Philippines 1-800-1-888-4952 https://ph.sharp/contact_us/
Singapore 64195222 https://sg.sharp/contact_us
Thailand 02-855-8888 https://www.th.sharp/en/contact_us
Vietnam 1-800-1599 https://vn.sharp/lien-he
India 0120 - 3358886 http://in.sharp/b2b/contact-us/
Error Code Content of Diagnosis
C1 Fan motor error
U3 Ion sensor error
C4 Dust sensor or Temperature/Humidity sensor error
C8 PCI data error
E9 PCI device connection error