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* Maintenance service term
We provide our customers with seven-year maintenance service effective after product's production stoppage. However, technological innovations, such as the development of functional components (including semiconductors etc.) occur so swiftly that production stoppage is inevitable for accessory makers.

We take great effort in reserving components for replacement in order to provide our customers with the best maintenance service possible. However, please be aware that we occasionally face difficulty in carrying out maintenance, even while your service term is still in effect.

We would also be happy to extend our maintenance service program for our customers beyond the 7 year service period after product's production stoppage, provided the appropriate components are available.


* Replacement of Image Sensor Cameras
* For more details, please consult with our customer support center near you.


Former series

Former series
(Discontinued models)
Discontinued month/yr Repair Recommended series for replacement
IV-S51M June 2010 N/A IV-S300 series *
off-brand product from June 2010
IV-S20 series from August 1999 N/A
(For some of them, N/A)
IV-S10 series December 1999 N/A
Character Inspection Device January 2008
Monochrome Monitor June 2008 ---
LCD Monitor from October 2003 N/A
(For some of them, N/A)
LED Lighting Equipment January 2008 N/A
Halogen Lamps from April 2000
Lenses from June 2000 N/A
(For some of them, N/A)
Stage for camera February 2012 OK
Security camera (IV-D500C) September 2015
IV-S30J March 2016
IV-S30 series from June 2010


Existing series

Existing series
(Discontinued models)
Discontinued month/yr Repair Recommended series for replacement
IV-S200 Series(Camera) from February 2014 OK IV-S300 series *


List of recommended series for replacing former series (discontinued models) (PDF)

Name Creation month/yr size
List of recommended series for replacement of former series (discontinued models)
November 2016 205KB

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