Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When
user authentication is enabled, the functions that you can use may
be restricted in your user settings. Check with your administrator.
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Check | Solution |
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Does the paper type setting of the selected tray specify a type of paper that cannot be used for 2-sided copying? |
Check "Paper Tray Settings" in the setting mode.
"Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray
Settings]
→ [Tray Registration] → [Feeding Approved Job]
Check the [Tray Settings] in the home screen.
Tap the selected tray, and in the screen that appears, tap the [Paper Property] key.
If the [Disable Duplex] checkbox in the paper properties screen is
, the tray cannot be used for duplex printing.
Change the paper type to a type that can be used for duplex printing. |
Are you using a special size or type of paper? |
For the paper types and sizes that can be used
for two-sided copying, read "SPECIFICATIONS" in Start Guide. |
Are you copying using settings that do not allow 2-sided copying? |
2-Sided Copy can generally be combined with other
modes as required, however, some combinations are not possible.
If a prohibited combination is selected, a message will appear
in the touch panel. |
Check | Solution |
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Are the original, paper, and ratio settings correct? |
Check if the original size that appears on the
screen is correct. After that, check if the correct paper is selected.
Tap the [Ratio] key and then tap the [Auto Image] key. The
appropriate ratio for the original and paper will appear. |
Check | Solution |
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Is the image too light? |
Select an appropriate exposure mode
for the original being copied and adjust the exposure level manually. |
Is the image too dark? |
|
Has an appropriate exposure mode for the original type been selected? |
Select one of the following modes depending on
the original type. (This can be set in normal mode.)
|
Is the overall copy density too light? |
Change the overall copy density with either method
below.
|
Check | Solution |
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Has an appropriate ratio been selected for the original size and paper size? |
Select an appropriate ratio setting. |
Does the original size shown on the touch panel match the actual size of the original? |
Check if the size of the original you placed matches
the paper size setting. If not, set the correct original size. |
Check | Solution |
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Is the original placed face up or face down correctly? |
When using the document glass, the original must
be placed face down. When using the automatic document feeder, the
original must be placed face up. |
Check | Solution |
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Use N-Up. |
N-Up lets you reduce and copy the images of up
to eight A4 pages on one sheet. Tap the [N-Up] key.
In normal mode, you can also add borders to N-Up copies. |
Check | Solution |
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Is Mixed Size Original setting performed? |
Perform the Mixed Size Original setting. |
Is unsupported combination of sizes used? |
Check the supported combinations. |
Check | Solution |
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Is the paper thickness applicable? |
Check the applicable paper thickness. |
Version 03a / bpb550wd_usr_03a _us