Digital full colour multifunctional system BP-22C20 / BP-22C25

Wipe the parts with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent. After that, wipe with a clean dry cloth.
Examples of lines in the image

Document glass

Document backplate sheet

SCANNING AREA

If black lines or white lines appear in images scanned using the automatic document feeder, clean the scanning area (the thin long glass next to the document glass).

Open the automatic document feeder and remove the glass cleaner.

Clean the document scanning area on the document glass with the glass cleaner.

Replace the glass cleaner.

When the laser unit inside the machine becomes dirty, line patterns (coloured lines) may form in the printed image.
Identifying lines (coloured lines) caused by a dirty laser unit

Coloured lines always appear in the same place.
Coloured lines appear in parallel with the direction of paper feeding.
Coloured lines appear not only on output from a copier but also on prints from a computer. (The same lines appear on both copies and print jobs.)

If conditions similar to the above occur, clean the laser unit as explained below.

Open the front cover.

Remove the toner collection container.

Tip the toner collection container forward and down, and slowly pull up.

Take out the cleaning tool for the laser unit.

The cleaning tool is attached to the front cover.

Pull the knob on the right side of the cleaning tool to remove it from the hook.
Place the knob on the back side across the top of the hook.
Turn the cleaning tool around the boss to detach it from the left hand hook.

Make sure that the cleaner at the tip of the cleaning tool is not dirty.

If the cleaner is dirty, remove the cleaner from the cleaning tool and replace it with a clean one. For the procedure for replacing the cleaner, see steps 5 through 7. If the cleaner is not dirty, go to step 8.

Take out a replacement cleaner from the toner collection container.

Replacement cleaners are stored on the toner collection container. Grasp the end of the cleaner and pull it out of the toner collection container.

Remove the dirty cleaner from the tip of the cleaning tool.

Firmly grasp the tool where the cleaner is attached.
Use your other hand to press down on the hook that secures the cleaner, and remove the cleaner.

Caution

Put the removed cleaner back on the toner collection container.

Attach the new cleaner to the cleaning tool.

The cleaning tool is attached to the front cover.

Align the cleaner hook with the attachment hole in the cleaning tool.
Hold the cleaner firmly and push the cleaning tool in.

Clean the laser unit.

Point the cleaner down and slowly insert the tool into the hole that you wish to clean.

Insert the cleaning tool all the way into the hole and then pull it back out.

Repeat step 2 two or three times and then remove the cleaning tool.

Caution

Do not touch the internal cords or connectors.

Repeat steps 8 to clean all holes (4 holes) in the laser unit.

The laser unit is cleaned in four locations, including the location cleaned in step 8. Clean all holes.

Replace the cleaning tool.

Engage the cleaning tool onto the boss and turn it around it, and then put the edge (the cleaner side) on the left hand hook.
Put the right hand side of the cleaning tool over the hook to place it on the near side.
Turn the cleaning onto hook.

Push the toner collection container into the machine.

Push in until you hear a "click" sound indicating that the left and right locks are engaged.

Close the front cover.

If paper misfeeds frequently occur when feeding envelopes or heavy paper through the bypass tray, wipe the surface of the feed roller with a clean soft cloth moistened with water or a neutral detergent.

If lines or other dirt appear on the scanned original when the automatic document feeder is used, wipe the surface of the roller with a clean soft cloth moistened with water.

If the paper in tray frequently misfeeds, press down the centre of the pressure plate until it locks, and wipe the surface of the feed roller with a clean, soft cloth moistened with water.

REGULAR MAINTENANCE

CLEANING THE DOCUMENT GLASS AND AUTOMATIC DOCUMENT FEEDER

SCANNING AREA

CLEANING THE LASER UNIT

CLEANING THE BYPASS FEED ROLLER

CLEANING THE PAPER FEED ROLLER

CLEANING THE FEED ROLLER OF TRAY

CONTENTS MENU